Pakalpojumu sniegšanas noteikumi

[ TERMS  &  CONDITIONS ]

DISCLAIMER:

This site is for educational and entertainment purposes. It is not a substitute for medical advice, diagnosis, or treatment. You should consult your physician or other health care professional before using any vitamins or supplements or any other fitness program to determine if it is right for your body. In particular if you or your family has a history of high blood pressure and/or heart disease, or if you have ever experienced chest pain, smoke, have high cholesterol, are obese, or have a bone or joint problem that could be made worse by a change in diet and/or physical activity. Do not start use vitamins or supplements or a fitness program if your physician or health care provider advises against it. If you experience faintness, dizziness, pain or shortness of breath at any time while exercising you should stop immediately. This site offers health, nutrition and fitness information and is designed for educational purposes only. You should not rely on this information as a substitute for, nor does it replace, professional medical advice, diagnosis, or treatment. If you have any concerns or questions about your health, you should always consult with a physician or other health-care professional. Do not disregard, avoid or delay obtaining medical or health related advice from your health-care professional because of something you may have read on this site. The use of any information provided on this site is solely at your own risk.

Developments in medical research may impact the health, fitness and nutritional advice that appears here. No assurance can be given that the advice contained in this site will always include the most recent findings or developments with respect to the particular material.

You should always talk to a qualified personal healthcare provider before making any dietary changes.

Please read these Terms & Conditions carefully before using this website.

These Terms & Conditions apply to all visits and use of the Site, as well as to the Content (as defined hereafter), information, recommendations and/or services provided to you on or through the Site. By accessing and using the Site, you signify your consent to these Terms and Conditions in their entirety in addition to any other law or regulation that applies to the Site, the Internet, and/or the World Wide Web. If you do not agree to these Terms and Conditions in their entirety, please leave the Site.

OWNERSHIP OF CONTENT
The Site is owned and operated by “BrainBerry” Ltd.

All the content featured or displayed on the Site, including, but not limited to, text, graphics, photographs, images, moving images, sound, illustrations and software (“Content”), is owned by “BrainBerry” Ltd, its licensors and/or its content providers. All elements of the Site including, but not limited to, the general design and the content, are protected by trade dress, copyright, moral rights, trademark and other laws relating to intellectual property rights.

Except as explicitly permitted under this or another agreement with “BrainBerry” Ltd, no portion or element of the Site or its Content may be copied or retransmitted via any means and the Site, its Content and all related rights shall remain the exclusive property of “BrainBerry” Ltd or its licensors unless otherwise expressly agreed.

GENERAL AGREEMENT
SIA “BrainBerry” reg.No. LV40203133685, registered office Peldu iela 7, Jelgava, LV-3002, Latvia, provides a web page www.galvenais.com (hereinafter referred to as the Website) available content and services in accordance with the following terms and conditions, subject to the delivery of goods returned and other terms and conditions and the company’s operating policies, which outline is found in the home page, in relation to certain functions, features or promotions as well as customer service, all of which are included in these terms and conditions (collectively referred to as Terms and Conditions) and the component.
By accessing the Website or use it, you confirm that you have read these Terms and Conditions, understand, and agree to follow them without restrictions or conditions. www.galvenais.com reserves the right without notice to change the Terms and Conditions.

If the consumer via the Internet, purchased goods offered for sale by website galvenais.com (hereinafter referred to as “Product”), then such mutual agreement is regarded as distance contracts, and subject to legal norms governing distance contracts, including but not limited to European Parliament and Council Directive 97/7 / EEC on the protection of consumers in respect of distance contracts, the Latvian law “Consumer Protection Law”, the Latvian Cabinet of Ministers “Regulations on distance contracts”.

WARRANTY

“BrainBerry” Ltd promises to replace products if they are damaged or unusable at purchase. Please note that this warranty covers only production defects of the product.

Packaging scratches or visual damage caused by improper or inadequate transportation or handling are not cause for replacement and will not be recognized as covered by the warranty, as all our production is quality checked making sure defective production is collected and destroyed at the production facility. Intentional damage to and mishandling of the product can void the warranty.

 To make a warranty claim, please send an email to  galvenais@galvenais.com including pictures of the defect and a brief description of the issue. Our Team will respond within five business days.

PRICES
Product prices placed on the website are without shipping costs. Product prices places on the website include VAT.
Prices of goods and offer are subject to change without prior notice.
Payment for products are to be made in advance.

 

[ RETURNS AND REFUNDS ]

We value your satisfaction and stand for our products. If you are not satisfied with your ordered products, you can return the products in like-new and/or unopened  condition within 14 days after receiving.

The shipping costs both for receiving and sending back the goods are charged to the customer. For information and details about withdrawal conditions, please write to  galvenais@galvenais.com. Return of goods is done in accordance with the Ministry of Consumer Protection Act.

FORCE MAJEURE
galvenais.com is not responsible for failure to fulfill Treaty obligations if it is caused by force majeure, which could not be expected, controlled or prevented. Cases of force majeure are considered natural disasters, such as fires, wars, civil unrest, riots, strikes, epidemics, embargoes, restrictions or loss of energy losses in power or the internet, as well as hardware and software malfunction.
More information:
Cabinet of Ministers Regulations No.207 “Regulations on distance contracts”
Cabinet of Ministers Regulation No. 631 “Procedure for Submission and Review of Consumer Claims on non-contract goods or services”.

RIGHTS OF WITHDRAWAL
On receipt of a product, please make sure that the goods supplied correspond to the order.
Product expiration date and the manufacturer are placed on the packaging.
The right of withdrawal is the consumer’s right to a given period (14 calendar days) withdraw from the contract (to refuse orders) without paying a penalty, interest or damages.
Guarantees and use the right of withdrawal pursuant to LR laws are in force as well as the type of goods sold and the specific characteristics.
Guarantees of rights is possible if the buyer has remained proof of purchase, which together with the purchased product shall be submitted to the Seller.
If the buyer wants to use the right of withdrawal it must be taken into account that the right of withdrawal can not be exercised:

  • after the expiration of the statutory deadline;
  • the product package is opened and / or damaged;
  • in respect of goods intended for a direct consumption, including medicines, hygiene products and cosmetics.

Exercise of the right of use in case the buyer has delivered the goods Seller shall be addressed, along with the purchase receipt, withdrawal form (download DOCX / PDF) and warranty card, if the customer has been issued.
The full amount of money of the returned goods will be payed within thirty (30) days from receipt of the refusal written by the Buyer. Seller is not responsible for any transaction or bank transfer delays after the thirty (30) day period.
The customer prepares a claim application in a free form or a filled in claim application form, issued by the Cabinet of Ministers Regulation No. 631 “Procedure for Submission and Review of Consumer Claims on non-contract goods or services” on 1 August 2006.

More information about consumer rights: CRPC website.
The general rules on consumer rights: www.likumi.lv.